Tag Archives: Web Admin

Quick Status Update

Just found out today that CloudFlare DNS took a dump on my website, making it inaccessible for a week or two. This has happened before, last time it was caused by the Wordfence plugin for WordPress.

The DNS problem has been fixed.

UPDATE: turns out this issue may have been caused by 1and1 web hosting DNS failure or changes on their end. My subdomains broke too, which is not part of CloudFlare. I tried walking the 1and1 tech support guy through my problem, but he was very slow so I had to end the call and ask for a follow up from him once he finds the issue. I never received the follow up, so I just went into the 1and1 control panel, re-created all my subdomains, then everything was fixed. I still don’t get why even the CloudFlare page cache was failing to serve a cached version of my website though…I thought that was the whole point of using CloudFlare – to mitigate DNS issues and site downtime? Really scratching my head over this ordeal.

UPDATE 2: 1and1 got back to me and said a glitch in their system is what caused my sub-domains to stop working. They also informed their engineers of the problem and wanted me to know how important it is for them to answer my questions as quickly as possible. Although the support was slower than I would expect for a business package subscriber and I had to take matters into my own hands, I’m not too worried about this event and will be staying with 1and1 for the near future.