Over the past three days, millions of Blackberry users have been unable to send/receive email and surf the web. Now it’s a global problem with every major news channel and radio station touting the severity.
RIM has posted an
official response which is being updated regularly, summing up the problem to an oversight with their email backup system.
Businesses who host their own Blackberry services using Blackberry Enterprise Server (BES) usually get by unscathed, since global outages like this rarely affect the synchronization infrastructure between a Blackberry employee and the company’s BES server.
However, today I can confirm that our BES system is being affected by this outage.
ComputerWorldUK also reports that BES users are being hit by the outage.
UPDATE: Service has been restored!!! Some time in the afternoon yesterday (~3:00 PM PST), all of the emails which had been held up on our BES system finally synced up with our handhelds.